Call Center Week’ 2015 Conference and Exhibition set for June 15 to 19, 2015

Join Xentrax at the 16th annual Call Center Week 2015 Conference and Exposition at the Mirage Hotel in Las Vegas, Nevada. Come visit Xentrax at booth 416 where we will be featuring its HP Qfiniti Workforce Optimization Suite.

Held in cooperation with the NICE User Group (NUG), Interactions 2015 Customer Conference will be packed with valuable content and fun activities. Learn how your organization can deliver an outstanding customer experience, improve business results and ensure compliance. Additionally, you will have a chance to network with NICE experts, customer and industry leaders to share knowledge and best practices.

HP Software today announced significant enhancements to its Workforce Optimization (WFO) software suite program, designed to help contact centers manage call recording, agent productivity and customer engagement including support for Windows 2012 Server and expanded connectivity to Cisco and Genesys platforms.