Xentrax Customer Interaction Solutions
With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every customer engagement channel. As a partner of Genesys, Xentrax can work with you to bring this to a reality
Nice enables organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform. Xentrax is proud to be a Nice partner in Canada.
You’ve got questions, we’ve got answers.
Since 1985, Xentrax has been offering a uniquely focused alternative in the North American Marketplace with the most skilled professionals in the industry. Xentrax customizes your solution and ensures that the deployment seamlessly integrates to your existing platforms and technologies, providing the most optimal return on investment.
Xentrax has chosen solutions best suited for the unique applications and specific requirements of our customers. Xentrax partners with leading software developers in their respective market that have a customer proven track record of success and innovation and that share our passion for and are strongly committed to our customers’ success.
Xentrax delivers what is right for you. For over 25 years our certified Project Managers, Trainers and Technicians, combined with our Service and Support Team, have shared a passion for customer satisfaction. Our long-standing customer relationships are a testimonial to our success.
Our Recent News
Stay Up To Date On Xentrax
Apr, 25, 2022 - Xentrax - Blog
We’ll Be Exhibitors at the Toronto West iTech Show
Come and see us at Toronto's Leading IT Conference and Exhibition on May 10th, 2022 at the International Centre in Mississauga. We will be in…Read More
Feb, 11, 2021 - Xentrax - Blog
Mitigating Agents’ Productivity Loss when Working From Home
Living in unprecedented times...strange days indeed. It's a year now since most of us became aware of the Coronavirus scourge; and it was not long…Read More
Feb, 02, 2021 - Xentrax - News
NICE Announces Engage Release 7
NICE announced today the release of Engage 7. Engage 7 is an enterprise class contact centre recording solution with quality assurance capabilities and real-time authentication.…Read More