Xentrax Customer Interaction Solutions
Our Partners
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Meteor is a wholly owned independent Canadian operation established in Toronto, Canada in 1989. Meteor is a leader in providing the most comprehensive range of services over a diverse product portfolio.
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Established in 1971 as the first independent reseller of Nortel (now Avaya) systems in Canada, Smart IP has since broadened its portfolio to include NEC, Carehawk, Aruba, Phybridge and other industry leading partners.
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With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every customer engagement channel. As a partner of Genesys, Xentrax can work with you to bring this to a reality
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Nice enables organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform. Xentrax is proud to be a Nice partner in Canada.
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Speakylink is a visual assistance solution for call centers (after-sales service, customer service, complaints department, etc.). From a traditional phone call in progress, received or made, Speakylink allows customer advisers to offer in addition to their calls: video, co-browsing, timestamped photos, chat and files… to allow you to better contextualize the customer’s problem.
You’ve got questions, we’ve got answers.
Since 1985, Xentrax has been offering a uniquely focused alternative in the North American Marketplace with the most skilled professionals in the industry. Xentrax customizes your solution and ensures that the deployment seamlessly integrates to your existing platforms and technologies, providing the most optimal return on investment.
Xentrax has chosen solutions best suited for the unique applications and specific requirements of our customers. Xentrax partners with leading software developers in their respective market that have a customer proven track record of success and innovation and that share our passion for and are strongly committed to our customers’ success.
Xentrax delivers what is right for you. For over 25 years our certified Project Managers, Trainers and Technicians, combined with our Service and Support Team, have shared a passion for customer satisfaction. Our long-standing customer relationships are a testimonial to our success.
Our Recent News
Stay Up To Date On Xentrax
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2024 NICE interactions Conference June 10-12 Las Vegas
Xentrax is excited to be attending the 2024 NICE interactions Conference on June 10 through to 12 at the new Fontainebleau Hotel in Las Vegas. Find out…
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CAPC Summit August 12 and 13 at the Halifax Convention Centre
Join Xentrax at the 2024 Annual CACP Conference and Trade Show in Halifax, Nova Scotia. Xentrax will be Exhibiting on August 12 to 13 (booth 207),…
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