Multi-channel capture and reconstruction provides a single complete, true record and reconstruction of the interactions between citizens, 9-1-1 centers and first responders around an incident. It details who knew what, when, and what actions they took as a result that can be easily and securely shared and understood by others. Isolated information is captured, and put into context from multiple channels including telephony, radio, VoIP, CCTV, screen recording, CAD, location information, and text–to-9-1-1.
Xentrax’s solutions provide a single complete, true record and reconstruction of the interactions between citizens, emergency communications centers and first-responders around an incident.
Documents & Specs
NICE Advanced Process Automation – Brochure
NICE Engage Brochure
NICE Uptivity Call-Recording
NICE Uptivity Coaching
NICE Uptivity Desktop-Analytics
NICE Uptivity Quality Management
NICE WFM 7.0 Brochure
NICE Inform Audio Analytics
NICE Inform CAD Integration Fact Sheet
NICE Inform Evaluator Quality Assurance
NICE Inform Organizer Fact Sheet
NICE Investigate Solution Overview