HP announces the release of version 10.3 of its Qfiniti Workforce Optimization (WFO) software suite.

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HP announces the release of version 10.3 of its Qfiniti Workforce Optimization (WFO) software suite.

HP announces the release of version 10.3 of its Qfiniti Workforce Optimization (WFO) software suite.

HP Software today announced significant enhancements to its Workforce Optimization (WFO) software suite, designed to help contact centers manage call recording, agent productivity and customer engagement including support for Windows 2012 Server and expanded connectivity to Cisco and Genesys platforms.

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