Canadian Telecom Company Enlists Xentrax to Design Program
March 5, 2012
A Canadian Telecom Company enlists Xentrax to assist in designing their existing Call Recording and Quality Management system in support of their Remote Agent initiative. Xentrax designed a simple and seamless extension to their exiting technology that extends their Qfiniti functionality to the Company’s new and growing remote agent population.
Xentrax Session at Telecom 2013 in Toronto